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08 Nov 2024 < Back

Response to spray foam coverage on BBC's Watchdog

Last week a news story raising concerns over spray foam insulation in roof voids was covered on the watchdog feature on the BBC’s One Show. The show focused on the spray foam installer, Home Logic, and questionable practices relating to two separate Installations of spray foam insulations.  

The PCA is not associated with Home Logic in any way. 

In the programme, and subsequent statement on the BBC website, Home Logic highlighted that their practices conformed to the Sprayed Foam Insulation - Inspection Protocol for building professionals who are asked to consider spray polyurethane foam that has been applied to the pitched elevations of domestic roofs. 

The protocol’s development was led by the Property Care Association (PCA) alongside several membership and umbrella bodies, to assist property professionals and residential surveyors undertaking non-invasive visual inspections of spray foam which had already been applied to the inside of pitched roofs.

The protocol was not designed to, and should not be, used as an installation guide or standard. 

We do not condone the sales tactics highlighted in the TV programme.

The lack of understanding of the purpose of the protocol is concerning. 

Due to the uncertainty and unsuitability of spray foam in some buildings, such as heritage buildings, many companies will not mortgage or release equity on homes which have spray foam installed.

This uncertainty around spray foam has led to an increase in unscrupulous removal companies capitalising on residents’ fear. 

Both the spray foam installation and removal sectors must be better controlled, with clear competence standards and regular auditing, to ensure homeowners are not put at risk.

Alongside other industry organisations, we will shortly release consumer guidance which helps homeowners understand what they should look for when considering removing spray foam.  

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