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08 Nov 2024 < Back

Response to spray foam coverage on BBC's Watchdog

Last week a news story raising concerns over spray foam insulation in roof voids was covered on the watchdog feature on the BBC’s One Show. The show focused on the spray foam installer, Home Logic, and questionable practices relating to two separate Installations of spray foam insulations.  

The PCA is not associated with Home Logic in any way. 

In the programme, and subsequent statement on the BBC website, Home Logic highlighted that their practices conformed to the Sprayed Foam Insulation - Inspection Protocol for building professionals who are asked to consider spray polyurethane foam that has been applied to the pitched elevations of domestic roofs. 

The protocol’s development was led by the Property Care Association (PCA) alongside several membership and umbrella bodies, to assist property professionals and residential surveyors undertaking non-invasive visual inspections of spray foam which had already been applied to the inside of pitched roofs.

The protocol was not designed to, and should not be, used as an installation guide or standard. 

We do not condone the sales tactics highlighted in the TV programme.

The lack of understanding of the purpose of the protocol is concerning. 

Due to the uncertainty and unsuitability of spray foam in some buildings, such as heritage buildings, many companies will not mortgage or release equity on homes which have spray foam installed.

This uncertainty around spray foam has led to an increase in unscrupulous removal companies capitalising on residents’ fear. 

Both the spray foam installation and removal sectors must be better controlled, with clear competence standards and regular auditing, to ensure homeowners are not put at risk.

Alongside other industry organisations, we will shortly release consumer guidance which helps homeowners understand what they should look for when considering removing spray foam.  

Comments

Suzi Welsh

I would like to be kept up to date regarding roof spray foam insulation. I had this put in my roof with open cell foam and a membrane under the foam. I have been given different advice regarding removing the spray foam and have been told that mine has been put in correctly. But people who want to remove it try and scare monger you but saying roof will rot.

M.Butler

I have used Home Logic and they sprayed my inner roof with the open cell product In 2018 with ICYNENE which was approved by the BBA & KIWA. i have full documentation at the time with product ,installer approval insurance cover with guarantees in completion of the install. Since the adverse publicity raised in 2023/24. I have been in contact with Home Logic and they have inspected my roof twice and issued another set of documents including a condensation risk analysis. I find this situation untenable for Home Logic and satisfied customers to be put through this uncertainty due to mortgage companies making surveyors liable . If i was a surveying company with all this newly generated adverse publicity i would be negative to cover myself I have no intention on selling my house at present but i will leave it to my children in the next few years or if my wife and/ or i have to go in a care home. I would be happy to have a PCA member to inspect my roof. So in conclusion i believe Home Logic to be very good company some of this bad publicity is having some drastic effects on some house owners well being and would remind that the government that they did endorse this type of insulation. I've also heard that removing can case damage to the roof. Regards Mr M Butler

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