TrustMark for Homeowners | Guaranteed Quality Property Care

What is TrustMark?

TrustMark is the only Government Endorsed Quality Scheme for work carried out in or around your home. It is a not-for-profit social enterprise established in 2005 in conjunction with Government, industry bodies and consumer protection groups. The goal is to work with Scheme Providers and Registered Businesses to improve consumer protection and standards across all sectors of construction and home improvements.

As one of the founder scheme operators, the Property Care Association works closely with TrustMark to improve work standards. For the PCA to be awarded the TrustMark operators licence however, we are subject to extensive annual audits to ensure the PCA and its members are 'up to standard' and adhearing to 'best practice'.

Key takeaways of the Government TrustMark Scheme

A logo to look out for – a logo you can trust
An independent 'not for profit' initiative created jointly by Government, industry and consumer groups
Designed to give increased consumer protection to people having work done in and around their homes
A sign that registered firms are reputable tradespeople
There to support homeowners when they have difficulty with TrustMark accredited firms

PCA's commitment to TrustMark

Along with the continued support of the Government, Trading Standards and other consumer groups, the PCA is committed to the TrustMark scheme to not only help promote and support its PCA members, but also to help the customers/clients of our member companies with support, information, guidance and, when necessary, disputes. Using a TrustMark accreditated firm will help consumers to significantly reduce the risk of hiring a ‘rogue trader’ or ‘cowboy builder’.

As a Scheme Operator, our Contractor members must adhere to TrustMark's Code of Conduct and Customer Charter.

For further information regarding TrustMark, click on the link below;

Visit the TrustMark website >>

Check if a Company is PCA/TrustMark Accredited

Click on the button below to check if the contractor you are considering using is TrustMark and PCA registered and accredited.

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PCA Promise

An added level of reassurance for Homeowners using PCA contractor companies.

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Homeowner Help & Guidance

For homeowners looking to find help, information and guidance on a variety of property related problems, click on the button below.

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Find a TrustMark / PCA Accredited Company

For those looking to find both a Trustmark accredited company with the experience and knowledge of a qualified PCA contractor, simply click on the button below to run a local search.

Find a local PCA Member >>