Any Trade Association must serve the interests of its members and be of value to consumers. This is done at the PCA in a variety of ways that includes direct promotion, collaboration, standards setting and education, to name but a few.

At the heart of this Association is an unwritten understanding that member interests are aligned with those of consumers, developers, homeowners, tenants, government, and lenders. Without our clients we have no business.

Upholding the standards of membership

Association means what it says. Companies that are locked in competition, find value in cooperation and benefit in being associated with others who share the same operational, ethical and moral values. Companies and people coming together to share resource, knowledge and experience so they benefit from being a part of a collaborative organisation with clearly stated aims and objectives.

The rules of this Association are set and agreed by the members. The executive team has a duty to members to uphold the standards that members set for themselves.

The PCA has good members who willingly embrace and promote the rules of membership. As a result, membership is worth something. The benefits are commercial and operational, technical and educational. They are a good return on the investments needed to attain and retain membership.

Bringing the Association into disrepute

Occasionally a member seems either incapable or unwilling to abide by the rules. In rare circumstances it is necessary for the Association to ask that a company or individual is removed from its ranks. In these exceptional circumstances the member may invoke their right of appeal. The result is a disciplinary hearing.

Last Thursday, a disciplinary panel met and heard the case against Sterling Preservation Ltd. At the conclusion of the hearing the panel of 5, led by an independent chairman, unanimously voted to uphold the Association’s decision to expel. This was done as in the opinion of the panel, the actions of the company constituted several breaches of the Association’s technical and ethical standards. Their actions clearly risked bringing the Association into disrepute.

Five separate incidences, that amongst them included the overstating work, recommending work incompatible with the building, not discharging duties of care and pressure selling were considered. Sterling Preservation Ltd are no longer members of your Association.

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